Quiet Quitting

The media,
prompted by big business,
is making a fuss
over employees ‘quiet quitting’,
a phrase they invented
which means
people are doing their jobs
and doing nothing extra.

The ‘extra’ isn’t part
of the job.
It isn’t being paid for
by employers.

It is a thank you
from employees
rewarding great employers.

If our employees
aren’t doing extra sh*t,
if they are ‘quiet quitting’,
then we, as employers,
haven’t earned that thank you.

Quiet quitting
signals a problem
with EMPLOYERS,
not employees.

If our employees
aren’t voluntarily doing more
than the bare minimum,
that is a problem
with our organization,
with our management,
not with the people
we’re managing.

You Can Be Replaced Yet Still Be Missed

I worked
in new business development
for a large beverage company
for a number of years.
I worked long hours.
I did research while on vacation.
I was extremely dedicated.

When the executives were given
the mandate
to reduce the already lean organization
by 20%,
my job was one of the first
to be cut.

Some people
were bitter
about having their jobs eliminated.

I expected it.
It wasn’t my first job.
I knew anyone could be
easily replaced.

What I wanted to be
was
missed.
I wanted there to be
an emotional hole
in the organization
when I was gone.

And years later,
an executive told me
that HAD happened.
He said he didn’t realize
the energy I brought
to the team.

As
Seth Godin
shares

“No, you’re not irreplaceable.

No one is,
not really.

But if we work at it,
we might become indispensable.
The linchpin,
someone who would be missed
if they were gone.”

Our goal isn’t
to be irreplaceable.
That’s impossible to achieve.
All of us
can be replaced.

If we care about such things,
our goal is to be missed.

Always Accept The Note Taker Role

There was a post on social media
about how women aren’t the default
note takers
in meetings.

No, no, no.
NEVER complain about being
the meeting note taker.
It is the most powerful role
at the meeting
and, if we use that power
(as I did),
we can leverage it
into a higher paying
and a higher profile job
at that company.

What powers
do the note taker have?

We assign responsibility
for unassigned tasks
to people at that meeting.

Of course,
we’ll assign the high profile tasks
to skilled people
we like to work with
and
we’ll assign the thankless tasks
to the skilled people
we don’t like to work with.

To be cautious,
I usually put ???
after their names
in the notes.

If we like to work with certain people,
we should also assign their names
to their brilliant contributions
to the meeting.
“k suggested that…”

If we don’t like to work with them,
we could omit their names
and phrase it
like
“It was suggested that…”

We should also be the people
who sends out the meeting notes
to everyone
including the appropriate executives.

The person who sends out the notes
is often viewed
as the contact person
AND as the person in charge
of the meetings.

Savvy people know this,
which is why they will try to
take that task away
from the note taker.

My response to this
is to tell them
I’ll do it.
They’re so busy.
It is more efficient
if I do that task for them.

If they claim
they want to look it over,
catch any mistakes,
I give them
a printed copy to do that.

I take the notes.
I send the notes.

Always accept the
note taker role.
Use that power.

Meeting Bots

A loved one attended
a virtual meeting recently.

25% of the attendees
were bots.

They were sent
by people
who couldn’t attend
the meeting
to take notes.

These people
weren’t
participating
in the meeting.

They weren’t asking questions
or contributing
to the discussions.

They were merely
receiving information.

That information
could have been shared
in more efficient, more accessible ways.

If your meetings
are heavily attended
by meeting bots,
it is a sign
they shouldn’t be meetings.

How To Make Employees Quit

Billionaire alien
and overall horrible being
Elon Musk told his minions
to physically return
to the office of HIS choice
40 hours a week.

“Anyone who wishes to do
remote work
must be in the office
for a minimum
(and I mean *minimum*)
of 40 hours per week
or depart Tesla.
This is less than we ask
of factory workers.”

“If you don’t show up,
we will assume you have resigned.”

“Tesla has and will
create
and actually manufacture
the most exciting
and meaningful products
of any company on Earth.
This will not happen
by phoning it in.”

This threat,
worded as an insult,
is clearly
an attempt
to make employees quit,
to reduce headcount
without having to pay severance.

In some countries,
like Canada,
this would result in
huge
and costly lawsuits.

But the USA has very few
protections for workers.
And it is a viable
yet extremely unethical
tactic.

The best and the brightest employees
will leave.

The employees who are as unethical
as their leader
will likely sabotage the company
on the way out.

The employees who are left
will be bitter and unhappy.

I wouldn’t recommend
this tactic
for reducing headcount.

Great leaders
want to retain
their talented employees
and build loyalty.

Praising Partners

Once a year,
I go through my list
of people I work closely with
and I send letters of praise
to anyone who has helped me
in any way
over the past year.

I do this for everyone
but this especially matters
for people
who work for an employer.

These letters are usually added
to their files
and can be used to negotiate
raises, promotions, title changes
and other incentives.
They could save the person’s job
and/or could change their lives
for the better.

I do this EVERY year.

I’ve been sending one person
letters of recognition
every year for over a decade.

And she has been using them
to negotiate better pay
every year for over a decade.

If you want to change
someone’s world for the better,
send them a letter of recognition
when they help you.

Shared Desks And Project Managers

Many companies are trying
hybrid work arrangements.

Employees work in the office,
for example,
for 2 days a week
and from home for 3 days a week.

This setup usually means
employees share desks.
They don’t have
permanent spots in the office.

For some roles,
this is a great setup.

Salespeople, for example,
are accustomed to being mobile.
to working from anywhere,
surrounded by a variety of people.
They often approach others.
Others don’t tend to approach them.

For some roles,
however,
this is a terrible setup.

I was once forced into this arrangement
on a temporary project management assignment
in a large company.

Hours out of my day
were spent explaining to team members
where I was seated.

People I didn’t know
regularly overheard our conversations,
learning the details
of a ‘top secret’ product launch.
And YES, a competitor
launched a similar product
before we did.

It was a disaster
and, going forward,
I always asked future employers
if I would have a permanent desk.

Shared desks don’t work
for every role.
Consider offering
permanent desks
to those who need them.

The Hidden Costs Of The Job

A loved one is a high level salesperson.
He deals with executives
and often drives them
to and from dinners
and other events.

He can’t do that
in a Hyundai Accent.

He has to drive
a luxury sedan,
something that executives
will feel comfortable spending time in.

That’s a hidden ‘cost’
of his job.

Another loved one
is a marketing executive
for a cosmetics company.
She is constantly elevated,
on stage
making presentations.

Quality shoes,
for her,
aren’t a luxury.
They’re a requirement.
EVERYONE looks at her shoes.

They are a hidden ‘cost’
of her job.

Before you accept a job,
uncover the hidden costs
that come with it.

Ensure the increase in salary
more than compensates
for the increase in costs.

If A Company Messes Up Your Pay

You are a new employee
at a company.
Payroll messes up
and you don’t receive
your first paycheck.

What should you do?

Talk to Human Resources,
payroll AND your manager
immediately
and ask them to write you
a rush check.
This will likely be designated
as an advance.

This is normal practice
at many companies.
I would often be responsible
for hunting down signatures
for these rush checks.

It happens often
because mistakes happen often.
This is part of
working for humans.

If a company doesn’t agree
to do this,
consider it to be a red flag.
It means they don’t care
about their employees
and there is a likelihood
it will happen again.

If you are a business builder
and this happens
to one of your employees,
don’t wait for them
to approach you.
Write them an ‘advance’
immediately.

You do NOT want to gain
the reputation
of not paying employees.
All vendors, suppliers
will be cautious
if that happens.

Write them an advance.
Preserve your reputation
and your relationship
with your employees.

Layoffs And Respect

A jacka$$ of a CEO
fired 900 employees
all at once
over Zoom.

Letting employees go over Zoom
isn’t an issue.
Remote workers
are accustomed
to doing almost everything virtually.

The disrespectful act
was firing all of them
at once,
not giving them the courtesy
of a one-on-one meeting,
forcing some of them
to breakdown emotionally
in front of their peers,
completely ravaging their pride.

That was cruel.
That was hateful.

And, in many countries,
that inhumane treatment would result
in company-bankrupting lawsuits.

If you have to let employees go,
inform them of that
in semi-private surroundings.