Write It Down

With repeated COVID infections
all damaging the brain
combined
with all the disasters
worrying and distracting us,
the world is getting
stupider.

We have to offset
that stupid.

How?

One solid tactic
is to write down everything
and to force those around us
– employees, partners, suppliers –
to write things down also.

Document systems,
strategies, customer interactions,
cold calling scripts,
everything that is important
to the running of our businesses.

Then make it easy
for people to access
that information.
Ensure databases are accessible
and searchable.

Write everything critical
down.
You’ll need that documentation.

COVID, Brain Damage And Business Building

COVID causes brain damage.
EVERY bout, no symptoms, mild, severe,
damages our brain.

If you haven’t noticed it,
well…that’s not great.

I HAVE noticed it.
I’ve had COVID
at least twice
and I suffered brain damage
after each bout.

The brain damage
was, thankfully, slight.
My writing ‘voice’ had changed.
My tempo, choice of words,
pace had shifted.

I added a couple steps
to my process after that.
I read a before-COVID-written story
and then the about-to-be-edited story
and I ensure the writing is consistent.

Consider putting processes
in place
to deal with your hopefully slight
after COVID
brain damage
also.

And if you’re saying to yourself
that you don’t need this,
that you won’t or don’t
suffer from brain damage,
then I suspect you REALLY need it.

That’s not a happy realization
but accepting that will help you
to not only cope
but also achieve the success
you want for yourself.

Following Up Is Necessary

A loved one
was told he would receive
a refund on a purchase.

The refund never came.
It took him three additional contacts
to receive the refund.

This is happening
for a lot of people
with a lot of companies
in a lot of instances.

It happens with orders.
It happens with refunds.
It happens with project management.

It could be a result of COVID.
It could be a result of
corporate policies.
It could be a result
of people simply not caring anymore.

Whatever is causing this,
it is happening.

Following up
is absolutely necessary now
if you want anything done.

Factor that into your timelines.