I take the same bus every day to work.
There is one woman
who, even though the bus is crowded,
intentionally takes up two seats.
She then ignores
the people eyeing it up.
Today there was a pregnant woman
eyeing the spare seat.
I tapped on the woman’s shoulder
and said
“Excuse me, she’d like that seat.”
The lady huffed and puffed
and called ME rude.
I looked at her,
smiled,
and said “Yep, I’m rude.”
(I can be)
“But I take this same bus with you
every day.”
She thought about it.
If I had said
“I’m not rude,”
she would have stopped listening immediately
but I didn’t
and I got my point across.
Sasha Dichter shares
how you can use that same concept at work.