I was offered
the services of a dietitian.
It would be free
for me
but paid for by the government.
I accepted that offer.
An appointment over the phone
was arranged.
The dietitian never called.
I completed tasks
while waiting for the call
that never came.
But I had rearranged
my schedule
to be at home.
The next time,
I’ll say no
to a dietitian consultation.
Optional products or services
are just that – optional.
Deliver
or customers won’t invest in them
again.