It takes me,
on average,
3 follow up communications
now
to see action
on anything.
I’m usually promised
action
on the first contact
and
the second
and the third.
Then on the fourth contact,
I point out,
yet again,
that nothing has been done.
I tell them
I’ll wait
until I receive confirmation
it has been done.
And they usually don’t
fight that
(as they do
on the first three contacts)
because they now know
I’ll come back.
Follow up.
Don’t assume
action has been taken.
And factor that follow up
in your timelines.