The world is very, very small.
Just because we don’t do business
right now
doesn’t mean we won’t do business
tomorrow.
So how we say no
is important.
Last week,
I knew I was going to receive
a ‘no.’
The recruiter I was working with
knew I was going to receive
a ‘no.’
The client decided
that rather than give us
that simple ‘no’,
he’d ask for a reduction in rates
of 75%.
That isn’t a ‘no.’
That’s an insult,
a deliberate insult.
It not only colored
our impression of this person
but of his entire organization,
a supposedly professional organization
that I belong to
(yes, I’m a customer).
Have the balls to say no
but say it in a professional way.