We’re approaching
the busy holiday shopping season
and
many of us
are improving
our systems to prepare for it.
One feature that is now
absolutely essential
for businesses
shipping to customers
is giving those customers
the ability to track
those shipments.
Customers expect
to be informed
when products
leave our facilities
and when products
are expected to be delivered
and every stop
between those two points.
Ensure your delivery partners
provide that information
and
ensure your business
has a process,
ideally automated,
that links your customers
to that information
provided by your delivery partners.
Customers expect
to be able to track shipments.
Ensure they have
that ability.