Recently, a major communications company
in Canada
had a service outage
for an entire day.
EVERYTHING they offered
– mobile/cell phone, internet,
point of sales services,
landline, TV
was inaccessable.
It was chaos.
A significant portion
of the population
and of businesses
had ALL their communications services
with this company.
They couldn’t attend virtual meetings,
sell products to customers,
transfer money,
pay for products/services,
dial 9-1-1.
The people who had some or all
communications services
with the other major company
could still semi-function.
Communications companies
often offer savings
if we bundle our services
with them,
if we,
for example,
give them all our mobile/cell,
landline, internet, TV business.
The issue with this is…
communications companies
sometimes have service outages.
They have emergencies.
They, for a short while,
can be unusable.
Consider splitting
your communications services.
And ensure you have an action plan
if one of those companies
has a service outage.