A salesperson loved one
spent months
setting up a sales call
with a business partner.
The day of the sales call,
the business partner canceled.
The customer had already freed
the time slot.
My salesperson loved one
couldn’t pitch to the customer
without the business partner present.
But he COULD meet
with the customer.
The partner was okay with that.
My salesperson loved one
took the customer
out to lunch,
wined and dined him.
Instead of the initial bad feelings
about the last minute cancellation
lingering,
their relationship strengthened.
If a business partner
cancels a sales call
at the last minute,
consider meeting with the customer
anyway.
It might save the relationship.