I don’t have a personal assistant.
I don’t have very many bots
set up.
That makes me an exception
to…well…everything.
“The problem with
not labeling bots is that soon,
we come to expect
that every interaction
is going to be with a bot,
and we fail to invest
emotional energy
in the conversations
we could have with actual people.”
In the Romance Novel Business,
soon is right now.
Readers don’t expect
to reach writers directly.
I’m the exception,
not the rule.
When a reader sends me an email
to, say, unsubscribe
to my newsletter,
they get me.
I respond to them.
I make that email personal.
And they often freak out.
Not only did a REAL person
respond to them
but it was the REAL author.
Often it opens up
a discussion
and sometimes it saves
my relationship
with that reader (prospect).
Yes, it is a bit more work
but it is productive work.
It keeps me connected
to my readers
(prospects and customers).
And it is an advantage
I have
over the gazillion unit selling writers,
the bigger competitors.
There IS an advantage
to having your customers
speak to a real person.