Yesterday,
I talked about how
the world is challenged right now
and flexibility will be
key to success
going forward.
Flexibility will also
be a key selling point
for products/services
going forward.
It WILL influence
more and more buying decisions.
Flexibility could look like…
Offering cancellation insurance.
Making it easy for customers
to rebook services.
Allowing customers
to change delivery times.
Giving customers
a credit
when they cancel.
Allowing customers
to switch from pick up
to delivery.
Accommodating customers
with last minute bookings
or changes.
Flexibility WILL be
a selling point.
Can you factor flexibility
into your product or service?