I know when
someone checks
their messages
or isn’t paying attention
while I’m talking to them
on the phone.
I suspect you know also.
You might not be
100% certain
but you have a feeling
they aren’t giving you
their full attention.
I usually end the call
when that happens.
My time is
as valuable
as their time
and
they’re not listening
so why am I continuing
to talk?
And I’m less likely
to answer their next call.
This is why
when I receive a call,
if it is at all possible,
I stop everything else.
I turn off my music.
I find a quiet place.
I might take notes
as that forces me
to pay attention.
I do whatever I can
to be 100% there
for the caller.
And I suspect
they notice.
We know
when you’re not
paying attention.
Note:
This is why
great salespeople
don’t pitch to prospects
while driving.