I placed an order
for a loved one’s present
a week ago.
This loved one feels unloved
if she doesn’t receive
presents on her birthday.
I didn’t receive a confirmation
on the order
so I called today.
The order was taken
by a new employee
and was rejected by the system.
Of course,
the company should have
contacted me.
That would have been
the professional thing
to do.
But the brutal truth is…
they didn’t care
if the order went through
and I REALLY cared
that it did.
If the action is important
to you or your business,
confirm it.