Whenever I communicate
with readers (customers),
I put everything else aside
and concentrate
solely on that task.
I know when
a listener’s attention
is split.
I assume my readers
will know also.
Dwight Harfield,
President of
Listening Solutions,
in the March/April 2018
The Costco Connection,
shares
“When it’s time
to take in information,
stop what you’re doing
and focus on that one thing.
We can only focus
on one thing
at a time.”
Give your customers
your entire attention.