One wrong word
can ruin a 100,000 word book.
It can destroy the experience
for the reader.
One wrong word
can also change
how your team acts.
Dave Wilk,
Founder of
Four Day Weekend,
suggests
saying “Yes, and”,
rather than
“Yes, but.”
He
shares*
“Saying “yes, and”
to something
does not always imply agreement.
It is accepting the reality
of a situation or information,
and building upon it.
Be aware of
how you acknowledge
the other person’s ideas.
Saying “yes, but”
is really just saying “no”
while wasting time
and creating confusion.
Word choice matters.”
Be aware of which words
you use.
*March/April 2017
The Costco Connection