I can guarantee
that every system
in your company
is a little bit broken.
There are no perfect systems.
We have a choice
1) we can break these systems
completely,
scrap them,
tear them down to nothing
or
2) we can repair them,
tweak them,
push them closer and closer
toward perfection.
The first option is tempting.
We can design
the replacement systems
with no consideration
of the prior systems.
It is dramatic, satisfying.
Humans are destructive
by nature.
It is also quite disruptive.
No one can use these systems
while we’re tearing them down
and erecting new systems
in their place.
It is quite a bit of work,
requiring resources
like time, talent and money,
we might use elsewhere.
And there’s no guarantee
that the systems
we put in its place
will be any less flawed.
Again, there are no perfect systems.
Think hard
before you break a system completely.