When I was a new writer,
I hustled for sales.
I told myself
that I had to get to
a certain size
and then I would have a staff
to take care of this.
It would be easier.
I’m still hustling today.
Yes, I outsource
many of the tasks
but I have to manage
the people I’ve outsourced
these tasks to.
There are also exceptions,
many, many more exceptions.
Those require management also.
“As your project
and your organization
grows in size,
it’s tempting to hope that
at some point
it will take care of itself.
That customer service
will get better
without a herculean effort
to keep it un-industrialized.
That quality will be consistent,
without extraordinary efforts
from truly committed people.
Alas, that’s not what happens.”
Bigger doesn’t mean easier.
It simply means different.