A reminder was sent out
about a major contest entry deadline.
I, as well as others, appreciated the reminder.
Some people, however,
have issues with the contest organization
and responded harshly.
The emailer felt unappreciated
and
I doubt she’ll send out a reminder next year.
In other words,
they killed the messenger.
Not the result
the grumblers had in mind.
How not to kill the messenger
yet still protest the message?
Acknowledge the messenger first.
Thank her.
Tell her you appreciate
her passing that information along.
THEN talk about the issues.
It is THAT easy.