I went holiday shopping on Saturday.
At one department store,
I was told by an employee
she couldn’t help me
buy a watch
as she was ‘with a customer’
(that ‘customer’ had a store name tag on).
In a Wal-Mart,
the cashier checked me out
without looking at me once
(she was busy complaining to a coworker).
You may think
that the bad economy,
poor sales,
possible lay offs,
is enough to incent employees
to hustle.
It isn’t.
Managers still have to do their jobs,
motivating employees
and ensuring that sales actually get done.
Are your employees selling?