Customers On The Project Team

Tom Peters wrote a post on Pier 1’s challenges
and the lack of women on the board. 
He feels that they are out of touch
with their customer base.  

I agree.  

When I’m developing a product,
I do so with the target customer in mind,
so it makes sense that
when I’m building the product development team,
I do the same. 

Does that mean that I kick off talented team members 
because they don’t mirror the target customer? 

No, of course not. 
But I do ensure that I have, at least,
one person representing that group,
even if that is the only role they have.