By k | January 26, 2018 - 6:00 am - Posted in New Business Development

I woke up,
eager and excited
to complete a revision
on my current manuscript.

I turned on my laptop.
It updated…
for over an hour.

I’m fine with updates.
I understand they’re necessary.

But dependability
is more important to me.

If I’m never certain,
when I turn on my laptop,
whether or not I can
immediately use it,
the machine is no longer dependable.

If a benefit
(protection against viruses, etc)
destroys another benefit
(reliability),
you might anger
more customers
than you make happy.

Think before adding
that benefit
(and consider adding
a scheduling feature).

This entry was posted on Friday, January 26th, 2018 at 6:00 am and is filed under New Business Development. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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