A couple of weeks ago,
I contacted a normally super polite,
I sent her details
on my upcoming book release.
I forgot one piece of information.
She sent me a nasty message back,
ranting about how I disrespected her
by not following instructions,
My knee jerk reaction
was to get angry,
to send an equally nasty message.
Instead, I waited.
I calmed down.
I sent her a deeply apologetic message.
She featured my upcoming release
in a high profile spotlight.
Everyone has bad days.
Everyone loses their cool.
Usually we lose it
with someone who doesn’t deserve it.
If we’re that someone,
the best thing we can do
is be understanding.
Make that grumpy person’s day
a little bit better.
This entry was posted on Saturday, August 27th, 2016 at 6:00 am and is filed under New Business Development. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.