Dealing With Setbacks

I joke that I’ve made
just about every mistake
a writer can make
and anything that can go wrong
HAS gone wrong.
One publisher of 18 best selling stories
hasn’t paid me in years
and likely won’t ever pay me.
I’ve had big releases
on days tragedies happened.
Had booksellers pull books mistakenly
in the middle of a huge promo.
You name it.
I’ve dealt with it.

And I’ve survived.
My sales today
are better than they were yesterday.

Setbacks happen in every business.
We need to learn how to cope
with them.

Bruna Martinuzzi
shares

“Perhaps one of the best ways
to cope with a setback in business
can be to remind yourself
of your “why.”
Reconnect with your reasons
for doing what you do.
Don’t forget the meaning
behind all your efforts.
Remind yourself of where you’ve been,
what you’ve achieved so far,
and keep your eye on the vision
you created for yourself.
What got you out of bed
in the morning
raring to go?
Don’t lose sight of this.”

The only person or thing
that can stop you
is you.
Expect setbacks.
Learn how to deal with them.
View them as business lessons
and move on.

Cloverfield, Distinctive Words, And Naming Your Product

In 2008,
the SciFi thriller
Cloverfield was released.

Now,
8 years later,
almost half a lifetime later
for the target market
20 somethings,
10 Cloverfield Lane
is releasing.
There has been nothing
formally linking
the two scripts,
nothing except the word – Cloverfield,
yet almost all movie goers
are expecting the movies
to be linked.

THIS is the power
of a distinctive word.

When naming our products
and marketing them,
we should be conscious
of any associations.

When I choose pen names,
I search not only on
the full pen name
but also on the first name alone
and the last name alone.
Do any of these
have connotations for my prospects?

Ilse, for example, is a pretty name.
It is distinctive and not often used.
It is also the name of one
of the most horrible women
in history (Ilse Koch).
It’s likely not a name
a romance writer would want to use.

Research your product names
thoroughly
and be conscious of distinctive words.

Published
Categorized as Marketing

You’re Not Alone

One of my loved ones
is dealing with depression.
I didn’t know what to do,
how to help him.
I felt embarrassed to ask for help.
I thought, since I loved him,
I should know how to cheer him up.

But I swallowed my pride
and asked.

Only to find out
that many of my friends
are dealing with the same issue
(loved ones suffering from depression).
Some of my friends
were searching for solutions.
Others had found a solution
and shared these with me.

This is true of
almost every problem in our lives,
personal or business or other.

Someone you know,
right now,
is struggling with the same problem
you are.
It might be in a different industry
or a different area of her life
or not exactly the same
in some other way.
But she is searching
for the same sort of solution,
even if that solution
is simply a person to talk to.

I suspect there’s also
someone you know
who has a solution,
maybe not the right one
for you,
maybe not the perfect solution,
but she has ONE solution.

You are not alone.
You don’t have to deal
with your problems alone.
Ask for help.

You Can’t Phone It In

In the March/April
The Costco Connection,
Drew Scott,
from the very successful show
Property Brothers,
shares

“The thing is,
you can’t phone it in.
If you love what you do
and you love the people
you work with,
it shows.
And that’s why
we take the job seriously
–now ourselves.”

I have fun at ‘the job’
but I take it very seriously.
I invest the time.
I pay attention to quality.
I put my all into every product.

There are so many products
in EVERY market.
We can’t phone it in.
We have to give every customer
our everything.

Return On Social Media For Small Business

My business,
selling eBooks,
is entirely marketed online.
However, my online newsletter,
not my social media efforts,
is my biggest source of sales.

In the March/April
The Costco Connection,
Steven Van Yoder
shares
that a “survey,
from small-business consultant
Manta,
reveals that more than half
of all small-business owners
(59 per cent)
don’t see a return on investment
from their social media efforts.”

What does this mean?

If you’re a small business,
you should consider
doing other offline means
of marketing.

Direct mail,
being part of your community,
hosting events,
even telemarketing,
can help you reach prospects.

That post you wrote for your blog?
Consider tweaking it
for the local newspaper.
Or distribute it as a mailer
to your customers.

Social media is often
not enough
for small businesses.

Published
Categorized as Marketing

Fitting On An Online Reseller’s Shelf

One of the best ways
to sell more books/other products
on Amazon/an online reseller
is to fit into a smaller category,
a category where your product
can be seen by your target readership/customer.

For example:
You’re writing a billionaire romance
like Fifty Shades Of Grey.

Where do you categorize/shelf
this story/product?

There’s no billionaire category/shelf.
The contemporary romance category/shelf
has hundreds of thousands,
perhaps millions of listings.
A billionaire romance gets lost.

And if your readers/prospects can’t find
your story at Amazon/the reseller,
every sale you make
is because you led the prospect
directly there.
That’s inefficient,
especially for a small author/company.

If you’re counting on a reseller’s help
to sell your product,
your product has to fit
somewhere on their shelves,
somewhere your product
can be seen.

Take that into consideration
when you design your product.

Salespeople And Follow Up

My agent
(the salesperson
for my books)
told me she’d follow up
with me
by the end of the month
regarding a manuscript
she was shopping around.

I waited a few days
and then I contacted her.
Not only
had she forgotten
about following up with me
but she had also forgotten
about following up with publishers
(my customers).

A salesperson who doesn’t follow up
is unlikely to close deals.

This is an easy thing
to test for
during interviews.
Simply give candidates
information to retrieve for you.
If they follow up,
move them to the next level.
If they don’t,
discard them as candidates.

Great salespeople follow up.

Published
Categorized as Sales

The 2nd Most Viewed Page On Your Website

Rachel Olsen
in the
March/April 2016
The Costco Connection
shares

“According to HubSpot,
a website for marketing tools and advice,
the second-most-viewed page
on a business website is
the “About Us” section.
Visitors first visit your home page
to see what your business offers
and then want to know
who you are.”

My “About Us” section
of my writing websites
are weak.
I have never put much thought
into them.

Don’t make my mistake.

Spend time on
the “About Us” section
on your website.

Published
Categorized as Marketing

Reading Into Rejection

One thing writers know
a lot about is
rejection.
Stories are rejected by
agents, editors, publishers,
reviewers, bloggers, readers.

Our rejections are often public.
Everyone can see
the 1 star reviews
I receive on
my stories.
They’re posted on Amazon
right on the listing.

New writers worry
about rejection.
They might self-edit their stories,
trying not to be rejected.

Experienced writers embrace it.
We’re creating change.
Change isn’t for everyone.
That X reader doesn’t like a story
means a whole lot of nothing.
Plenty of other readers will like it.

You should embrace rejection also.
You’re every bit as unique
as one of my stories.
You can’t expect to be everyone’s taste.

Seth Godin
shares

“Short version: You got rejected.
The words and the tone
of the rejection
aren’t going to tell you much,
and every moment
you spend dissecting them
is a way to hide
from the real work
of making something
that will resonate tomorrow.”

Expect rejection.
Embrace it.

One Customer At A Time

When I first started out
building my readership
(my customer base),
I touched every reader (customer)
I added.
I emailed them
or chatted with them
or interacted with them
in some way.

I told myself
that this grueling
one by one build
would ease over time.
I wouldn’t have to touch
each customer.

I was wrong.

I continue to touch each reader (customer).
The difference is
my ‘touching’ is more efficient.
I might copy and paste
common answers to reader questions.
I might answer 50 emails in a row,
rather than 1 email.
I might post something to FB
and 500 people,
rather than 5 people
see it.

But I’m still ‘touching’
each reader (customer).

You will ALWAYS build
your customer base
one customer at a time.
It is merely that this ‘time’
is shorter.

Published
Categorized as Sales