By k | March 22, 2014 - 6:00 am - Posted in New Business Development

We’ve all done it.
We draft up a confidential
or personally embarrassing email,
autocomplete puts in the wrong email address
and we hit send
before we notice the mistake.

So what should we do?

Hit recall if that optional is possible.
But don’t trust that to fix the error.

Business etiquette expert
Karen Cleveland
advises*

“Apologize for sending
a confidential message
that wasn’t intended for them.
Ask that they please delete it
and thank them for their discretion.”

I judge the likelihood of the wrong recipient
being discrete
based on my relationship with them
and their ability to be discrete.
That will decide my next steps.

If you’ve sent an email to the wrong person,
contact that wrong person
immediately.

*March CPA Magazine

This entry was posted on Saturday, March 22nd, 2014 at 6:00 am and is filed under New Business Development. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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