Adding Friction

We talk a lot about making things easier,
streamlining processes,
allowing transactions to flow quickly.

This is usually a great thing.

Usually.

There are occasions
when you’ll want to deliberately
create friction.

Paying expenses
by credit cards, debit cards,
and smartphones is easy and fast,
especially if you’re using company cards.
Do you want your employees
to spend company money easily and quickly?

Yeah, I didn’t think so.

Consider building friction around
the spending of your scarce resources.
(and yes, this includes your precious time
– this is one of the reasons
CEOs have assistants)