By k | June 30, 2011 - 6:00 am - Posted in New Business Development

When a waiter at Gjelina refused
a pregnant Victoria Beckham’s
special request for
salad dressing to be served
on the side,
Chef Gordon Ramsay
weighed in on
customer service
“It was a sour note.
I don’t think customers
should be treated that way.
That might not be the way
I choose to eat it,
but that’s what the customer wants…”

Chef Ramsay is known for
being (loudly) anal about
food prep and quality and presentation.
If he thinks chefs should compromise
on all this to keep the customer happy,
we should think about
what we’re willing to compromise
to do the same.

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