Hauke Borow has a great post
on solving relationship conflict.
“…conflicts can only be solved
at the same communication level.
An emotional person wants
to be taken seriously
with his emotions.
This is why you should also
respond emotionally.
It’s a kind of signal
for the other person.
This doesn’t have
to be in the same intensity.
But it must take place
at the same level.
It’s like you’re dunking
into the world
of the other one
and collect him
from where he is right now.
And if you do this cleverly,
he would never resist
to follow you.”
THIS is why telling a person
rationally that she is being emotional
escalates the conflict.
Fight emotion with emotion,
rational thought with rational thought.