For years,
I’ve read my daily horoscope
on a certain newspaper’s site.
Recently the site had a revamp.
I had to think about where
my horoscope was.
While I was thinking,
I thought
‘is there a better place to get my news?’
There was
so I no longer visit that site.
A loved one hosts movie night every year
on December 24th.
The movie is always Miracle on 34th Street.
This year,
he decided to change the movie.
He sent out emails
taking requests.
What he got back
were requests for a complete overhaul
of the day.
Change is painful for people
but when forced to change,
people often change EVERYTHING.
Don’t force your customers
to make small changes.
You’ll lose some
every time you do.