By k | July 26, 2009 - 6:00 am - Posted in Marketing

In this great little F**kin’ slide show,
it is clear that social media
is changing the way
customers deal with companies.

The company folks
doing the talking
should also be the folks
doing the listening.
It is a conversation.
Customers expect two-way communication
with the SAME contact.

The other realization is…
social media is very, very crowded.
You can’t toss an average video on YouTube
and expect it to be watched.

It is challenging out there,
trying to get the attention
of prospects.
If you have their attention,
take good care of them.

This entry was posted on Sunday, July 26th, 2009 at 6:00 am and is filed under Marketing. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

1 Comment

  1. July 26, 2009 @ 12:58 pm


    Excellent—but I wish they’d had the nerve to spell out “fuck” and “bullshit.”

    Posted by untasered

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