By k | November 24, 2008 - 6:00 am - Posted in Sales

I left a message with a salesman
late at night.
I didn’t expect a call back immediately
so I was very impressed
when I got one.

Until I found out
the salesman was drunk.
He slurred through a half hour long rambling sales pitch
until I could finally get off the phone with him.
I didn’t buy.
I doubt I will ever buy from the company again.

The company had an admirable rule
of always calling clients back
within a half hour.
that didn’t take into account
the fact
that their salespeople were human
and that the workday is now 24 hours.

Don’t force your salespeople to pitch.
No pitch is better than a bad pitch.

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