Researcher Dr. Monika Ardelt has concluded
that “wise” people use two common strategies
for handling a conflict. 

They remove themselves mentally 
(and sometimes physically)
from a crisis situation and
they concentrate on positive actions
to resolve the situation. 

Both reduce the emotion and 
eliminate the time wasting finger pointing.   

The calmer you are,
as the leader,
the calmer everyone around you will be.     

This entry was posted on Sunday, March 9th, 2008 at 6:00 am and is filed under Corporate Games. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.